Legal Note

Group SERHS S.A.

NIF: B64337827  

Registered office: C/ Garbí, Nº 88 – 90, 08397 · Pineda de Mar (BARCELONA)


For the purposes of the provisions of Article 10 of Law 34/2002, of July 11, on services of the information society and electronic commerce (hereinafter, the LSSICE), it is stated:

that the website is owned by the entity Grup SERHS S.A. (hereinafter, the owner) and it contains information and services related to the possibility of making room reservations and contracting packages, offers or other hotel services.

Registration data in the Mercantile Registry: B64337827  


2.1. Access to this website and the risks derived from its use are the sole responsibility of the users.

2.2. The information contained on the website is offered for the convenience of users. This information may contain inaccuracies, misprints, omissions and/or errors, so the owner does not guarantee the reliability or accuracy of its content.

2.3. The information that appears on the website is current as of the date of its last update. The owner reserves the right to make, at any time, the changes, updates and / or deletions that she deems appropriate.
2.4. The owner of the website is not responsible for possible damages that could be derived from interferences, interruptions, computer viruses and/or disconnections in the operational functioning of this electronic system, nor for those that may be caused by third parties through illegitimate interference in the system.
2.5. The user agrees to use the website and the services made available to them in accordance with the law, morality and good customs, refraining from using it for illegal purposes, contrary to what is established in these regulations, or in any way that may harm the owner and/or third parties, or prevent normal use by other users.
2.6. The services provided through the web are intended exclusively for adults, so users who contract services through this website state that they are of legal age. No information relating to minors will be requested or collected.
2.7. The owner is not responsible for the contents, products and/or services that could be obtained through links to advertising or third-party web pages (links) through this website. The presence of links is for informational purposes only and does not presuppose any type of relationship between the owner and the owners of the websites that can be accessed through these links.
2.8. The content of this website is intended for personal use, so the content of this website may not be copied, reproduced, distributed, communicated, published, assigned, transformed, sold or used for public or commercial purposes.
2.9. The owner may withdraw or suspend at any time and without prior notice the provision of services to those users who have failed to comply with the provisions of this document, or incurred in violation of laws, morality or public order. The exclusion of the user will not imply the resignation to exercise the pertinent legal actions for the demand of responsibility.

The owner reserves the right to temporarily or permanently restrict access to those users of this website who incur in any of the following cases:

Breach of any of the terms of use of the website established in this Legal Note.

Breach by the owner of the regulatory terms and conditions of the services provided by the owner.

Breach of laws, morality and public order.

In no case, said restriction of access to the user will imply a waiver by the owner to exercise the pertinent legal actions, in claim of the responsibilities and possible compensation that correspond.

In compliance with the provisions of Article 27 of the LSSICE, prior to the contracting procedure, which will be carried out on the official website of each hotel to which the user will be redirected once they have chosen the establishment, it is made available available to users the following information:

Procedures to celebrate the contract

First: Selection of the hotel, offer, package or other hotel services on this page by means of the search parameters, as well as the dates of stay.

Second: Choice of room type, number of rooms, and number of people.

Third: Selection of supplements and additional services with a sample of the final price. Insertion of both personal data related to the reservation, as well as the bank card used as a guarantee of the reservation, and acceptance of the general conditions of the reservation.

Fourth: Formalization of the reservation, confirmation page sample.

Fifth: Sending the user an email confirming the reservation with its details.

When formalizing the reservation, an electronic document will be generated that will later be incorporated into the owner’s files. The user will have full access and knowledge of it at all times by sending an email with its content at the end of the reservation process.

Once the reservation is formalized, the client is requested to review the content of the reservation so that he can identify possible material errors in the data entry; If it is necessary to correct it, the user can call the reservation center telephone number +34 934 19 36 77 or send an email to [email protected] providing the identification data of the reservation.

The offers or contracting proposals made on this website or on any of the corresponding hotel websites will be valid during the period set by the owner or, failing that, for as long as they remain accessible to the recipients of the service.

5.1. The online reservation service guarantees security and confidentiality in transactions.
5.2. The connection to the transactional service is made through a secure server. This is the standard Internet security technology, Secure Socket Layer (SSL), which applies an encryption system to guarantee the confidentiality of the data transmitted through it. The information is transmitted encrypted, ensuring that it is only intelligible to the client’s computer and the web owner’s server.

5.3. Verification that the connection is made through a secure server can be verified through one of the following systems:

Through the address of the server, since a secure server begins with https.

Through an indication of your browser program in which a whole key or a closed padlock appears at the bottom of the screen.

As a consequence of entering the main website, as well as the linked pages, it is possible that cookies are incorporated into your computer or device, necessary for the operation of the website and for the provision of our services. The acceptance of any other type of cookies is optional for the user.

You can consult our Cookies Policy here.

The relations between the owner of the web and the users will be governed by Spanish legislation.

The Courts of the city of Barcelona will be competent to hear any dispute between the parties, expressly waiving any other jurisdiction that may correspond to them.